Refundable/Non-Refundable

Also called bundled offers - this approach makes Spot part of your core offering. Instead of asking customers to opt in, the customer choice is between two variants of the same product:

  • Refundable: Customers purchase your product with Refund Guarantee included.
  • Non-Refundable: Customers purchase your product without Refund Guarantee.
Mockup depicting a hypothetical refundable vs non-refundable presentation

Mockup depicting a hypothetical refundable vs non-refundable presentation

With a bundled approach, you build the UI and flow. Your checkout presents both options, and Spot’s quoting engine powers the pricing, benefit descriptions, and more.

Refundable/Non-Refundable works well if you want to keep checkout simple, minimize decision-making, or align with existing “refundable vs non-refundable” pricing models. This presentation can drive higher conversion rates and allows you to bolster your offering by adding a flexibility/refundability component to it.


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